FAQ’s

Can I subscribe to the magazine?
Sadly we have ceased printing the magazine so print subscriptions are no longer available. Digital subscriptions are still available however, for access to all 23 issues online

If have a question about this, who can help?
Please contact info@prostheticsmagazine.co.uk

Which issues does the online subscription buy you access to?
Issues 1 to 23 are all available with the online subscription. There will be no new issues added after number 23 however, as we have now stopped producing the magazine.

Is your online subscription compatible with mobile devices as well as laptops?
Yes, it is compatible across all devices with added pinch-screen zoom functionality and page-swiping for smaller, handheld screens.

The magazine isn’t displaying properly on my screen, what could the problem be?
Please try these solutions:

1. Check you are logged in to your account
2. Magazines may take a couple of minutes to load due to the size of the files so please allow up to this amount of time before continuing with the next step
3. Check you have a good Internet connection and speed: the pages are large and will take longer or potentially fail to load if your connection is weak or speed very slow
4. Refresh the page which may help the display to adjust to your browser, here’s how:

On a PC: Hold down the Shift key and left-click the Reload or Refresh button (circular arrow), or press Ctrl + F5. (If you’re using Windows Linux press Ctrl + Shift + R)
On a Mac: Press Command + Shift + R

5. Clear your browser’s cache/history. The method is different for different browsers and are all easy to find out by searching online

If the problem persists please email info@prostheticsmagazine.co.uk for technical support, clearly stating which device and browser you are using.

I’m having technical difficulties, who can help?
Please contact info@prostheticsmagazine.co.uk for assistance, stating which device and browser you are using and clearly describing the problem you are experiencing.

How do I cancel my subscription?
1. Log in to your online account by clicking MY ACCOUNT at the top right of the website which is shown on every page
2. Select SUBSCRIPTIONS from the left-hand menu
3. Click CANCEL for the subscription you would like to cancel

Cancellation will occur from the end of the paid period you cancel within. Should you wish to reactivate your subscription at any point you can do so by visiting the same page and clicking the ‘Reactivate’ button.

Do you have special rates for colleges and universities?
We’re pleased to offer academic institutions wholesale prices when purchasing 10+ print copies, as well as special rates for subscriptions.

Our online academic subscriptions offer great discounts for groups of 20+ college/university users. Academic group access is available via this website, or we can also provide access through OpenAthens and Shibboleth. Please contact info@prostheticsmagazine.co.uk for more information.

We also offer an Online Learning and Research Package that includes access to all 23 digital magazines plus access all Neill Gorton’s step-by-step Online Courses. Please email info@gortonstudio.co.uk for more information.

How do I purchase a gift subscription?
On the gift subscriptions page, please select the length of subscription you would like from the dropdown in the purchase area, enter the recipient’s name, email address and your chosen start date in the required fields.

Click SUBSCRIBE to go to the checkout. You will need to agree to the terms and conditions which are shown before you complete the purchase; our terms and conditions can also be found in the right-hand section of the footer on every page.

Your booking confirmation email will show the subscription details. If you need to contact us about your order, please quote the order number in your email.

As the buyer of the product it is you who will receive information about the gift subscription. You will receive an email from us on the working day following your purchase; these emails are sent manually. The email will contain the account login information and user instructions. You can then pass on this information to the recipient of your gift at the appropriate time.

Can I choose a bespoke length for a gift subscription?
Yes! Please contact us with your requirements.

Which email address will the login and user information come from?
You will receive an email from info@prostheticsmagazine.co.uk or sales@prostheticsmagazine.co.uk containing the login information and user instructions for you to pass on to the recipient of your gift. These emails are sent manually on the working day after you make the purchase.

Is there a last order date for Christmas gifts?
Yes, the last order date is displayed in the product description on the purchase page in the run-up to Christmas. During our Christmas closure period, you can still place an order, but no gift subscriptions will be set up or emails containing login and user information sent during that time.

Do you have distributors worldwide?
Yes, we have stockists right across the world, many of whom stock back issues now that we’re not publishing anymore.

I would like to stock your magazine, how can I become a distributor?
We have now stopped printing the magazine and therefore only issues 1 to 23 are available. Please contact info@prostheticsmagazine.co.uk for our wholesale rates if you would like to stock these.

How can I advertise in your magazine?
We are no longer printing the magazine so are not able to offer advertising space anymore.